For the last two years, SF-based Command E has been quietly building a unified desktop search tool that helps uses quickly scour for files and data sources across nearly every app they use.The small s
Last December, when CRM startup Kustomer was announcing its latest round of funding — a $60 million round led by Coatue — its co-founder and CEO Brad Birnbaum said it would use some of the
Happy Saturday and welcome back to an Equity Shot, a short-form episode of Equity where we drill into one particular topic. There was so much news this week in our main areas of focus — startup
Workplace productivity software has had an insane year with slick subscription tools popping up seemingly each new day. VCs have been backing the tools en masse, and startups are continuing to find ne
ClimateView, a Swedish software development company working on monitoring and visualization tools for greenhouse gas emissions, said it has raised $2.5 million in its latest round of financing.While t
CRM has for years been primarily a story of software to manage customer contacts, data to help agents do their jobs, and tools to manage incoming requests and outreach strategies. Now to add to that w
CRM software accounts for one-quarter of all enterprise IT spend. But ironically, while a lot of money is spent on platforms like Salesforce or SAP to manage incoming calls and outgoing marketing and
No-code tools are on the rise, and a YC-backed company called Snapboard is looking to join the fight.Snapboard, led by solo founder Calum Moore, started when Moore decided to build one product a week
Mavenoid, a startup founded in Stockholm that helps companies scale tech-focused product support via an AI-powered chatbot, has raised $8 million in Series A funding. The round is led by Mosaic Ventur
Stonly is building a service for customer support teams so that they can share step-by-step guides to solve the most common issues. The startup just raised a $3.5 million funding round led by Accel wi
Chattermill, the London startup that offers what it calls a “customer understanding” platform that uses machine learning to gain scalable insights into customer feedback, has raised $8 mil
Last year we embarked on a mission to democratize information for startups, and today we are celebrating the one-year anniversary of our membership program, Extra Crunch. Since launching Extra Crunch,
Dixa, the customer engagement platform, has closed $36 million in Series B funding. Leading the round is Notion Capital, with participation from existing investors Project A Ventures and SEED Capital.
Early Stage SF is sneaking up on us and there is plenty to be excited about. The one-day event, which brings together a wide variety of startup experts to host breakout sessions, is going down on Apri
Startup productivity tools have never been better, but that’s led to employees being more passionate than ever about the tools that they want to use themselves. PMs don’t want to use Jira,
Meet Harvestr, a software-as-a-service startup that wants to help product managers centralize customer feedback from various places. Product managers can then prioritize outstanding issues and feature
Zendesk acquired Base CRM in 2018 to give customers a CRM component to go with its core customer service software. After purchasing the company, it changed the name to Sell, and today the company anno
简体中文
