Berlin-based y42 (formerly known as Datos Intelligence), a data warehouse-centric business intelligence service that promises to give businesses access to an enterprise-level data stack that’s a
Existing remote desktop solutions like LogMeIn and TeamViewer can be complicated to set up and use, and can feel dated. A new startup called Cohere, now backed by $3.1 million in seed funding, aims to
From the point of view of a consumer, customer service sometimes feels like a monolith, but behind the scenes it can be a very fragmented business, with dozens of companies providing various different
A lot of our communication these days with each other is digital, and today one of the companies enabling that — with APIs to build chat experiences into apps — is announcing a round of fu
In 2017, Ironclad founder and CEO Jason Boehmig was looking to raise a Series A. As a former lawyer, Boehmig had a specific process for fundraising and an ultimate goal of finding the right investors
Census, a startup that helps businesses sync their customer data from their data warehouses to their various business tools like Salesforce and Marketo, today announced that it has raised a $16 millio
Dixa, the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technolo
Ethena co-founders Roxanne Petraeus and Anne Solmssen began their company with a clear goal: There needs to be a more modern, and effective, way to deploy anti-harassment training to employees. Ethena
Ireland’s technology scene has come in leaps and bounds in the last decade, with a growing VC scene, plenty of startups and tech giants attracted by the nation’s favorable tax incentives a
GGV Capital, the now 20-year-old venture firm that has long invested primarily in the U.S. and China, just closed on a whopping $2.52 billion in fresh capital commitments across four new funds, it ann
It’s not every day you see a Latin American startup funded by a U.S. venture capital firm based in the midwest. Playvox, a Colombian startup that wants to bring a positive twist to customer serv
The rise of distributed teams in response to the coronavirus has led to more video-conferencing meetings for all of us. As offices remain closed, distributed work is forcing companies to figure out a
Technical manuals and other product content may not be the first things that come to mind when you are thinking of software. But if you’ve ever found yourself in a pickle or just need some help
Ultimate.ai, a virtual customer service agent builder, has closed a $20 million Series A round of funding, led by Omers Ventures with participation from Felicis Ventures and existing investors HV Capi
Creating a great customer experience requires a lot of data from a variety of sources, and pulling that disparate data together has captured the attention of companies and big and small from Salesforc
Vimeo has raised $150 million in new equity funding, announced in conjunction with the third quarter earnings of its parent company IAC.In a letter to shareholders, IAC CEO Joey Levin said the compan
Editor’s note: Get this free weekly recap of TechCrunch news that any startup can use by email every Saturday morning (7 a.m. PT). Subscribe here.Startup failure is easy to hold up as a type of martyr
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