简体中文
Samsung says it is investigating what could be the first battery explosion case involving one of its phones in China, according to a report from Caixin.com.
"The screen of the mobile phone went dark while in use, and I threw away the phone when suddenly it began shaking. It then exploded," a netizen with the pseudonym of "jiwawani" posted online on Sunday.
The user has also posted an image of the electronic order and invoice for the phone from e-commerce company JD.com.
The e-retailer says it believes the phone was indeed purchased by a customer in China through its online platform, according to the report.
However, the investigation is still ongoing, as the alleged phone explosion has only been reported online and is yet to be verified.
Samsung has announced a recall of its Galaxy Note 7 handsets in China after being officially "called to the carpet" by China's quality watchdog last week.
Samsung says a total of 1,858 handsets are going to be recalled in China.
Owners of the phone will get a new one for free.
Samsung is backtracking after coming under criticism for not adding China to its list of countries involved in a global recall of certain Galaxy 7 phones.
The South Korean company had insisted that batteries in its phones sold on the mainland come from a different supplier and that they don't have the same risks as those Galaxy Note 7's available in other parts of the world.
Samsung has been forced to launch a global recall of hundreds-of-thousands of its Note 7 models amid reports of the phones' batteries exploding while being charged.
Earlier, the U.S. Consumer Product Safety Commission officially recalled the Samsung Galaxy Note 7.
It says the recall will affect around a million phones in the US.
Consumers can either get a replacement or a refund, either from their carriers or from Samsung directly.
(CRI ONLINE)
