DiDi advances international plan with new bilingual ride-hailing service

APD

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Didi Chuxing announced the beta launch of bilingual functions on its app in Beijing, Shanghai and Guangzhou. Starting today, users in the three cities will gradually have access to an English interface upon installing or upgrading to the latest version of the DiDi app.

Besides an English UI for Taxi, Premier and Express (including ExpressPool), the three most popular personal mobility services on DiDi’s platform, the app also enables real-time, in-app instant text messaging translation between English and Chinese to facilitate rider-driver communication. Users will also have access to bilingual customer service support via email and phone.

DiDi enables real-time, in-app IM translation between English and Chinese

To better serve these growing international communities, the DiDi app now supports payment with major international credit cards.

Users can sign up with mobile numbers registered in 12 regions of the world, including the Chinese mainland, Hong Kong, Taiwan, Thailand, the Republic of Korea, Japan, the United Kingdom, France, Australia, Canada, the United States and Brazil. All users enjoy the same level of safety and security protection, including comprehensive accident protection for up to a maximum of RMB 1.2 million.

Users can pay with international credit cards for DiDi’s Express and Premier services

DiDi supports mobile phone numbers registered in 12 regions

As the world’s leading one-stop transportation platform, DiDi will continue to develop convenient and differentiated local mobility services for cross-border users and foster an open Internet ecosystem with global dimensions in China.

DiDi will progressively upgrade its app on the App Store and Android app markets in other countries for travelers to install and enjoy the bilingual services upon arrival in China.

(ASIA PACIFIC DAILY)