The ride-sharing company Uber was sued on Tuesday by disability
rights groups for discriminating passengers with mobility disability in
New York City.
In the proposed class-action complaint, Uber was accused of violating
New York City Human Rights Law because 99.9 percent of its more than
58,000 vehicles in the city are unusable by people in wheelchairs.
"Uber purports to have some accessible vehicles in its fleet, but
passengers attempting to use Uber's accessible service face extended
wait times, or are still denied access to the service altogether,
demonstrating that the new service is nothing more than window-dressing,
designed to avoid government regulation and legal requirements," the
complaint said.
The 31-page lawsuit was filed in New York Supreme Court in Manhattan
by Disability Rights Advocates, a national nonprofit legal center, on
behalf of advocacy groups and individuals including the Brooklyn Center
for Independence of the Disabled, Taxis for All Campaign, Disabled in
Action of Metropolitan New York, Valerie Joseph, and Gabriela Amari.
The case followed earlier lawsuits by civil rights groups in Chicago
and Washington D.C. accusing Uber of failing to provide access to those
in wheelchairs.
Uber said in a statement that its "technology has expanded access to
reliable transportation options for all riders, including those with
disabilities and has enabled people with disabilities to earn income in
new ways."
"While there is certainly more work to be done, we will continue
advocating for a solution that offers affordable, reliable
transportation to those who need a wheelchair accessible vehicle," the
company said in an email reply to Xinhua.
In August 2016, Uber NYC launched a pilot to provide UberX WAV to
riders in wheelchair with the goal of expanding service over time. The
company said it currently has nearly 200 WAV (wheelchair access
vehicles) in New York City.