Debateoveranewnationalflagandathreattopoisonbabyformulawith1080werethecountry'stwotoughestPRchallengesfortheyear,accordingtoanewrankingreleasedtodaybyBlacklandPR.
ThecompanyratedtheflagdebateasthetoughestPRchallengebecauseitcombinedthehighestpublicprofilewiththestrongestemotionalreaction,impact,andcomplexity.
Secondandthirdonthelistwerethe1080poisoningthreatandsigningoftheTPPAtradedeal.
BlacklandPRdirectorMarkBlacklandsaidtheflagreferendumhad"alltheingredientsforargumentativechaos."
Thatwasbecauseitsparkedsomanydifferentreactions,evokedstrongopinionsinthegreatestnumberofpeople,andwouldaffectalmosteveryNewZealander.
"Whilesomearguedoverwhichflagtheyliked,othersarguedtheflagshouldn'tchange,andothersarguedtheydidn'teventhinktheissuewarrantedanydiscussionatall.
"ThetoughesttaskinaPRchallengeistogetpeopletalkingaboutthesamepartofanissue–onlythencanyoupersuadethem.
BlacklandPRusesascoringsystemthatranksissuesoutof10forfourfactors:impact(howmanypeopleareconsciouslyaffecteddirectlyorindirectly),profile(mediacoverageandhowmuchitistalkedabout),emotion(theintensityoftheemotionalreaction),andcomplexity(complicationsandtechnicalityoftheissue).
InpreviousyearsthePRchallengeslisthasbeenheadedbyeventssuchasRoastbusters,theFonterraBotulismissue,andacarrotandlettucerecall.
Blacklandsaidthe1080poisoningthreatwasinthetopthreebecauseoftheprofileandfearitcausedinthepopulation.
HesaidtheTPPAissuewasthirdonthelistbecauseofitspersistenceinnewscoverage,tenacityofopposition,itswidespreadeconomiceffect,andcomplexity.
"IfyouwereaimingtoalarmorsatisfypeopleabouttheTPPA,youhadachallengeingettingpeopletounderstandorfeelconnectedtoit."
TheGovernmentanditsagenciesagaindominatedthelist,andonlyfiveorganisationsinthetop20werebusinessesornon-governmentorganisations.
"It'sasignofhowcentralgovernmentdominatesNewZealandlife–thebuckstopswiththem."
BlacklandPRsaidtherewerefewerthanusualtrue"PRfails"thisyear,butnamedthreesituationsthatarosefromself-imposedblunders.